Columbia/Okura LLC
301 Grove St. Suite A
Vancouver, WA 98661
Phone (360) 735-1952
Fax (360) 905-1707
taygoo@colmac.com

Customer Support - Overview

Columbia/Okura offers a strong network of sales and service support that is unsurpassed in the material handling industry. In addition to building fully-integrated robotic palletizing solutions, we help install and start-up your plant, train your personnel, assist with your maintenance program and provide on-going support. We also offer hands-on training for your machine operators or maintenance personnel at our state-of-the-art training facility to keep your plant running at peak performance.

Parts and Service
Columbia Okura's strong network of sales and service support is unsurpassed in the material handling industry. In addition to building fully-integrated robotic palletizing solutions, we help install and start-up your plant, train your personnel, assist with your maintenance program and provide on-going support to keep your plant running at peak performance.

Visit our Parts and Services page

Installation
With a team of customer service technicians located across the country, we are prepared to be your turnkey project supplier. Columbia/Okura is ready to do the installation of your project start to finish. Our crews can install your robotic palletizer, or any of the upstream or down stream equipment you require. No project is too large or too small. Give us an opportunity to quote your next project.

Visit our Installation page

Maintenance
Columbia/Okura's preventative maintenance program will assure your robots and accessories stay in correct working order, extending the life of your robot, and helping you to continue to meet and exceed your production goals.

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Training
Our palletizing experts can train your staff on site or in our state-of-the-art facility designed specifically for group training.

Visit our Training page